Contact Us
We are glad you stopped by. Whether you have a straightforward question or something more detailed to discuss, this page explains the best way to reach our team and what you can expect when you do.
Who We Are
The team behind this site is made up of researchers and writers who spend their time reviewing, testing, and reporting on online gaming options available outside standard self-exclusion programmes. We take accuracy seriously, and every piece of content published here goes through a careful review process before it goes live.
We are not affiliated with any operator, and we do not accept payment in exchange for favourable coverage. Our goal is straightforward: give readers reliable, honest information so they can make informed decisions.
What You Can Contact Us About
We welcome messages on a range of topics, including:
- Corrections or factual inaccuracies you have spotted in our content
- Suggestions for topics or areas you would like us to cover
- General feedback about the site's usefulness or layout
- Responsible gambling concerns or signposting requests
- Editorial or content-related enquiries
Please note that we are not a support channel for any third-party service. If you are experiencing an issue with an account, payment, or platform, you will need to contact that organisation directly.
How to Reach Us
The most reliable way to get in touch is by email. We aim to respond to all messages within two working days, though during busier periods it may take a little longer. We read every message and do our best to give a considered reply rather than an automated response.
Send your message to: [email protected]
To help us respond as efficiently as possible, please include a clear subject line and enough context for us to understand your query without needing to ask follow-up questions.
A Note on Responsible Gambling
If you or someone you know is struggling with gambling-related harm, please reach out to a dedicated support organisation. Free, confidential help is available around the clock from national services equipped to assist.
We take this responsibility seriously and are happy to point you in the right direction if needed — just ask in your message.